The mission of the Red River Regional Dispatch Center is to enhance the quality of life of every person in Cass County, ND and Clay County, MN by receiving and processing 9-1-1 emergency and non-emergency calls and by dispatching police, fire and emergency medical response units in a prompt, efficient, courteous and professional manner; to help save lives, protect property, and assist the public making safer communities in which to live, work, and visit.
In 2001, a Joint Powers Agreement was entered into by the City of Moorhead and Clay County, Minnesota; and the City of Fargo and Cass County, North Dakota to combine public safety communications and dispatch services into a jointly operated dispatch center.
The RRRDC Board of Authority was formed to administer the joint dispatch center undertaking.
In March of 2002, the Board hired its first Director and in December 2002, the Red River Regional Dispatch Center, as an independent North Dakota entity, opened up for business. At this time, all “cross-trained” ND/MN dispatchers were transitioned into the RRRDC organization. For approximately ten months, the Fargo and Moorhead dispatch sites remained in operation until October 28, 2003 at which time the cut-over was made to the new facility at 300 NP Avenue, Fargo, ND.
In March of 2008, a need was seen to consolidate the third dispatch center in the region into the RRRDC at which time the City of West Fargo, North Dakota joined the consortium.
Our dispatch consolidation is the first in the nation to cross state lines to manage dispatch operations and personnel independently from the agencies it serves.