RRRDC Celebrating National Telecommunicators Week

Red River Regional Dispatch Center is celebrating April 14-20, 2019 as National Public Safety Telecommunicators Week.  This week, celebrated annually during the second full week in April, honors the men and women who dedicate their lives to serving the public by answering 9-1-1 and non-emergency phone calls, dispatching police, fire and emergency medical services, and providing life-saving pre-arrival instructions to callers.   These dedicated public safety professionals are truly the “first first responders.”

Red River Regional Dispatch Center is honoring and celebrating the work done by these “heroes in headsets”  during this week.  As a consolidated center serving citizens and responders in two states, RRRDC is a unique example of cooperation and communication and as the largest center in ND, Communication Operators at RRRDC are busy, receiving over 85,000 9-1-1 calls  and processing  over 250,000 calls for service for police, fire and EMS in 2018.   RRRDC Communication Operators are available 24 hours a day,  365 days a year to provide service.

” The work done by the 9-1-1 professionals at Red River Regional Dispatch Center is so important” said RRRDC Director Mary Phillippi.  ” They are committed to providing caring and professional service to callers who are often experiencing the worst day of their life.  They are dedicated to keeping our public safety responders safe.  Our Communication Operators deserve this week to celebrate and reflect on the difference they make in the lives of those we serve.   I am incredibly thankful for their excellent work every day.”