RRRDC Accepting Applications for Communication Operators

Red River Regional Dispatch Center has openings for Communications Operators. 2021  Starting Salary is $46,630 Annually + Benefits. ($22.42/hr) Candidates must be willing to work full time in an exciting 24/7 environment. Position Specifics: Candidates will receive 911 and non-emergency phone calls and dispatch appropriate law enforcement, fire or EMS units. Candidates must become proficient in the operation of multiple computer systems, telephone and radio. Minimum Qualifications: HS diploma or (GED); work under stressful conditions and react appropriately; typing speed of

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New Emergency Mass Notification System

Cass County, ND and Clay County, MN announced a new emergency mass notification system at a press conference on August 4, 2020.       Residents and Businesses are encouraged to register to receive Cass Clay Alerts. To learn more see the handout from the press conference. To sign up for the new notification system click on the  Cass Clay Alerts link.

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Residents Can Opt-in To Send Additional Data When Calling 9-1-1

Red River Regional Dispatch Center has been an active RapidSOS user since February 2019.   911 call-takers use RapidSOS Portal, a free browser-based tool, to access accurate location and additional life-saving information when responding to 911 calls. Residents in the Cass and Clay County area now have the ability to create a free Emergency Health Profile at emergencyprofile.org to share opt-in medical information with Red River Regional Dispatch Center in the case of an emergency.  RapidSOS teamed up with The American Heart Association, The American Red Cross, and Direct Relief to launch

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RRRDC Hiring Communication Operators

Red River Regional Dispatch Center has openings for Communications Operators. 2020  Starting Salary is $45,609 Annually + Benefits. ($21.93/hr) Candidates must be willing to work full time in an exciting 24/7 environment. Position Specifics: Candidates will receive 911 and non-emergency phone calls and dispatch appropriate law enforcement, fire or EMS units. Candidates must become proficient in the operation of multiple computer systems, telephone and radio. Minimum Qualifications: HS diploma or (GED); work under stressful conditions and react appropriately; typing speed of

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National Public Safety Telecommunicators Week

Every year during the second week of April, the professionals working at 9-1-1 centers across the United States are honored. This week-long event, initially started in 1981, is a time to celebrate and thank those who dedicate their lives to serving the public.   It is a week that is set aside at Red River Regional Dispatch Center to acknowledge the hard work and dedication of those working in the 9-1-1 center. During the challenging circumstances related to COVID-19, the commitment of 9-1-1 professionals to serving their communities and protecting responders has never been more

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Do You Know How to Save a Life?

FM Ambulance Service is hosting Save a Life Saturday on February 15, 2020 at the West Acres Mall in Fargo from 12:00 PM  to 5:00 PM. Save a Life Saturday 2020

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What to do during 911 Service Disruption

Recently southeastern MN experienced a 911 service disruption.   Red River Regional Dispatch Center was not affected by this service disruption but we believe it is important for callers to know what to do if you cannot reach 911. If  you are unable to reach 911 at the  Red River Regional Dispatch Center, the dispatch center can be reached at the non-emergency number of 701 451 -7660.   Text to 911 may also be working even if voice calls are not going through. If you are using a cell phone, it might be a problem with your carrier;  in those instances trying a cell phone with another

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Staff Profiles – Dealing with Stress

In this series of posts, RRRDC staff tells in their own words of their experiences working at RRRDC.  If you are interested in a career at RRRDC, please check out our employment page here: Employment I deal with stress by: I read quite a lot and that helps me de-stress at the end of a long day. Sometimes it helps to just sit down and have a brownie after a hard call too. Spending time with my family/friends, exercising, crafts, reading, NOT talking on the phone Cooking for my kids! We get together as much as we can (usually over Football!). I always try new recipes out on

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Staff Profiles – Working at RRRDC

In this series of posts, RRRDC staff tells in their own words of their experiences working at RRRDC.  If you are interested in a career at RRRDC, please check out our employment page here: Employment Working here is: Working here is one of the best jobs you’ll ever have. We get the opportunity to help so many people and make a lasting impact lives. Everyday it’s something different, it never feels boring Busy, and something different every day. I like how everyone is willing to help me out if I have questions or need help understanding a procedure since there are so many

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Staff Profiles – The Training Program

In this series of posts, RRRDC staff tells in their own words of their experiences working at RRRDC.  If you are interested in a career at RRRDC, please check out our employment page here: Employment To learn more about our Training Program check out our page here: Training Program The training program is: Extremely informative! It is a long process but every single day is needed. There is a lot to learn about the variety of calls we take. There is a lot of information to learn. It’s great that you are never left alone. There is always a Certified Training Officer with

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