Do You Know How to Save a Life?

FM Ambulance Service is hosting Save a Life Saturday on February 15, 2020 at the West Acres Mall in Fargo from 12:00 PM  to 5:00 PM. Save a Life Saturday 2020

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What to do during 911 Service Disruption

Recently southeastern MN experienced a 911 service disruption.   Red River Regional Dispatch Center was not affected by this service disruption but we believe it is important for callers to know what to do if you cannot reach 911. If  you are unable to reach 911 at the  Red River Regional Dispatch Center, the dispatch center can be reached at the non-emergency number of 701 451 -7660.   Text to 911 may also be working even if voice calls are not going through. If you are using a cell phone, it might be a problem with your carrier;  in those instances trying a cell phone with another

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Staff Profiles – Dealing with Stress

In this series of posts, RRRDC staff tells in their own words of their experiences working at RRRDC.  If you are interested in a career at RRRDC, please check out our employment page here: Employment I deal with stress by: I read quite a lot and that helps me de-stress at the end of a long day. Sometimes it helps to just sit down and have a brownie after a hard call too. Spending time with my family/friends, exercising, crafts, reading, NOT talking on the phone Cooking for my kids! We get together as much as we can (usually over Football!). I always try new recipes out on

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Staff Profiles – Working at RRRDC

In this series of posts, RRRDC staff tells in their own words of their experiences working at RRRDC.  If you are interested in a career at RRRDC, please check out our employment page here: Employment Working here is: Working here is one of the best jobs you’ll ever have. We get the opportunity to help so many people and make a lasting impact lives. Everyday it’s something different, it never feels boring Busy, and something different every day. I like how everyone is willing to help me out if I have questions or need help understanding a procedure since there are so many

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Staff Profiles – The Training Program

In this series of posts, RRRDC staff tells in their own words of their experiences working at RRRDC.  If you are interested in a career at RRRDC, please check out our employment page here: Employment To learn more about our Training Program check out our page here: Training Program The training program is: Extremely informative! It is a long process but every single day is needed. There is a lot to learn about the variety of calls we take. There is a lot of information to learn. It’s great that you are never left alone. There is always a Certified Training Officer with

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Staff Profiles – What Surprised Me About This Job

In this series of posts, RRRDC staff tells in their own words of their experiences working at RRRDC.  If you are interested in a career at RRRDC, please check out our employment page here: Employment What most surprised me about this job is. The amount and the diversity of the work we do. I was like a lot of people that think dispatchers take calls and send help to people when needed. The different types of calls, the medical assistance we provide, and the variety of the work! You learn something new every single day and every day is different. How different it is on a day to

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Staff Profiles – Why I Became a Communications Operator

In this series of posts, RRRDC staff tells in their own words of their experiences working at RRRDC.  If you are interested in a career at RRRDC, please check out our employment page here: Employment. I became a Communications Operator because: I was looking for a career that would let me help people. I was also interested in an exciting field of work where every day is something different! I’m an adrenaline junkie. It’s a bizarre profession for sure where you’re never sure what you’re going to hear on the other end of that line when you answer a call. It could be a

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How to Text 911

Red River Regional Dispatch Center recommends that you call 9-1-1 if you can.  However, if you cannot call, there is another way to get help.  Text to 9-1-1 has been available at Red River Regional Dispatch Center for several years.  To send a text to 9-1-1, put the number 911 in the "To" field on your phone and simply put your message into the message field and send the message.   Red River Regional Dispatch Center will process your call for service the same way that voice calls are processed.

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RRRDC Accepting Applications for Communications Operator

RRRDC is currently accepting applications for Communications Operator.   Those interested in the position are encouraged to fill out an application and complete a typing test.    RRRDC will be doing practical testing for open positions on August 14th.    For more information, please see our employment page. RRRDC Employment      

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Request for Proposals

The Red River Regional Dispatch Center Board of Authority is accepting sealed proposals from qualified consulting firms to develop a Spatial Needs Assessment Study for a 911 Communications Center. This comprehensive evaluation will be critical in determining the needs related to current as well as future building, equipment, and staffing.    Information can be found here: RFP  

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