RRRDC Accepting Applications for Communications Operator

RRRDC is currently accepting applications for Communications Operator.   Those interested in the position are encouraged to fill out an application and complete a typing test.    RRRDC will be doing practical testing for open positions on August 14th.    For more information, please see our employment page. RRRDC Employment      

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Request for Proposals

The Red River Regional Dispatch Center Board of Authority is accepting sealed proposals from qualified consulting firms to develop a Spatial Needs Assessment Study for a 911 Communications Center. This comprehensive evaluation will be critical in determining the needs related to current as well as future building, equipment, and staffing.    Information can be found here: RFP  

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RRRDC Celebrating National Telecommunicators Week

Red River Regional Dispatch Center is celebrating April 14-20, 2019 as National Public Safety Telecommunicators Week.  This week, celebrated annually during the second full week in April, honors the men and women who dedicate their lives to serving the public by answering 9-1-1 and non-emergency phone calls, dispatching police, fire and emergency medical services, and providing life-saving pre-arrival instructions to callers.   These dedicated public safety professionals are truly the "first first responders." Red River Regional Dispatch Center is honoring and celebrating the work done

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9-1-1 Guided CPR is Making a Difference

The work done by Communication Operators at RRRDC truly does make a difference. Every Communication Operator at RRRDC is Emergency Medical Dispatch certified and can provide pre-arrival instructions for cardiac arrest, childbirth, and choking. Early CPR increases the chance of survival and recovery in cardiac arrest.   RRRDC Communication Operators provide CPR instruction to callers numerous times each month and guide callers through by-stander CPR until police, fire, or EMS responders arrive on scene. To date in 2019, three Communications Operators have earned Life Saver Awards

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RRRDC Receiving Enhanced Location Date for Mobile Caller via RapidSOS NG911 Clearinghouse

RRRDC always seeks to implement 9-1-1 technology tools that will improve emergency response for the responders and public we serve.  The first and most important question in every 9-1-1 call is "What's the location of your emergency?" Knowing the caller's location is the first step to dispatching life-saving emergency responders.  Through the NG911 Clearinghouse, Red River Regional Dispatch is now able to receive fast and accurate caller location data during 9-1-1 calls placed from an iPhone with iOS 12 or from Android phones version 4.0 and up. RRRDC is the first Public Safety

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9-1-1 Tips

When Should I Call? Calling 911: Call 9-1-1 when you need direct access to police, fire and medical assistance. In an emergency: Call 9-1-1 to report a crime in progress, a fire, a serious illness or injury or any situation requiring an immediate response of the law enforcement, fire or ambulance services. What the 9-1-1 Dispatcher needs to know: Speak slowly and clearly. Try to stay calm. The dispatcher will ask many questions including: The address where help is needed The nature of the problem Your name A phone number where you can be reached Do NOT

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RRRDC Hiring Full Time Communications Operators

Red River Regional Dispatch Center has openings for Communications Operators. Testing for the positions will be on January 8, 2019 at 6 P.M.   Application and proof of typing are required prior to testing date.  Details regarding testing will follow once application and proof of typing have been submitted. 2019 Starting Salary is $44,723 Annually + Benefits. ($21.50/hr) Position Specifics: Candidates will receive 911 and nonemergency phone calls and dispatch appropriate law enforcement, fire or EMS units. Candidates must become proficient in the operation of multiple computer

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RRRDC Public Education

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RRRDC has several programs to educate the community about 9-1-1,  the Red River Regional Dispatch Center,  and our role within the community.      One of these programs is the Citizen's Academy. The RRRDC Citizen's Academy group does short presentations to small groups.   Through these presentations, citizens are given the opportunity to learn how dispatchers process information to dispatch policy, fire and EMS personnel.   They may hear telephone calls and radio traffic.   The most common feedback heard after the presentation is that attendees are surprised to hear the

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RRRDC Currently Hiring Communications Operators

Red River Regional Dispatch Center is hiring Communications Operators. Testing for the positions will be on August 27, 2018 at 6 P.M.   Application and proof of typing are required prior to testing date. 2018 Starting Salary is $43,786.67 Annually + Benefits. ($21.05/hr) Position Specifics: Candidates will receive 911 and nonemergency phone calls and dispatch appropriate law enforcement, fire or EMS units. Candidates must become proficient in the operation of multiple computer systems, telephone and radio. Candidates must be willing to work full time in an exciting 24/7

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9-1-1 Calls by Hour in 2017

9-1-1 call are answered 24 hours a day, 7 days a week at Red River Regional Dispatch Center.   Each day is unique however there are times of the day that are typically busier than others.   The hours between 3PM-4PM or 4PM -5PM have historically been the busiest time for 9-1-1 calls and 2017 was no exception.   The hours surrounding these time are busy as well.  A quarter of the 83,068 calls received at RRRDC in 2017 came in between the hours of 2:00 PM and 6:00 PM. 2017 911 Calls by Time of Day

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