On April 6, 2015, Amanda Glasoe was promoted to Assistant Director at RRRDC. Amanda started her dispatching career at RRRDC in 2004 and was promoted to shift supervisor in 2011. She attended North Dakota State University, where she majored in English. Amanda has served as an instructor for RRRDC’s 911 education program for elementary students. She also played a critical role in the migration to the New World Systems software as part of the build team for Computer Aided Dispatch.