The entire Red River Regional consortium (Fargo, Moorhead, West Fargo, Cass County, Clay County and the RRRDC) upgraded to the most current platfom of the New World Systems software on June 10, 2015. The New World Systems software upgrade included Computer Aided Dispatch (CAD), Law Enforcement Records Management, Fire Records, Corrections Management, and Mobile Software. This software allows information to flow between applications starting with the call for service at Red River Regional Dispatch Center.
Red River Regional Dispatch Center employees were recognized by the Minnesota Chapter of APCO for making a difference and service to public safety for a call regarding a suicidal male with the "Make a Difference" award. Each year at the annual 911 conference, the APCO "Make a Difference" awards are presented. It is time to recognize the 911 employees for the work they have done and the lives they have touched. RRRDC is proud of the employees who make a difference each day.