New World Systems Software Upgrade August 7, 2013

The entire Red River Regional consortium (Fargo, Moorhead, West Fargo, Cass County, Clay County and the RRRDC) upgraded their Computer Aided Dispatch and Records Management (CAD/RMS) system on August 7, 2013.   This upgrade of the New World System software puts the agencies on the most current platform offered by the company. There is a vast array of offerings in the upgrade which all of the Public Safety agencies have been looking forward to with great anticipation. This product allows for the gathering of all incidents related to Public Safety in this region starting with the initial

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Xybix, Inc. is Selected to Produce New Dispatch Workstations – May 7, 2013

The Red River Regional Dispatch Center (RRRDC) knew back in 2010 that they needed to upgrade their aging workstations.  The current ones did not meet with the ergonomic needs of the employees and they provided no environmental controls or safeguards.  Added to this, the workspace was not optimal and the nature of the floor plan on the dispatch floor made for a constricted traffic pattern.  Another issue had to do with unacceptable noise levels.   With new companies arriving on the scene and new options being offered in a variety of areas, it was imperative to do a thorough job of

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